Giggly All purchases are final. We do not offer refunds once a plan has been purchased. You can cancel at any time, and your plan stays active until the end of the period you paid for.
No refunds
- Payments for the Monthly (₹99, 30 days) and Yearly (₹999, 365 days) plans are non-refundable, including for unused days or if you stop using Giggly Learn part-way through a plan.
- Please try the 8 free games before buying, so you can see whether Giggly Learn suits your child.
Cancellation
- You can cancel whenever you like. Cancelling stops any future purchase; it does not end your current plan early.
- Your premium access continues until your current plan expires, and you are not charged again.
- Plans do not renew automatically, so you are never charged again unless you choose to buy another plan.
Payment errors
If you were charged more than once for the same purchase, or your payment was taken but premium was not unlocked and we cannot fix it, we will refund that payment in full. This is the only case in which we make refunds.
To report a payment error, email jasper.qat@gmail.com from your account's email address with your Razorpay Payment ID (shown on your payment receipt). We start these refunds within 2 working days, and Razorpay returns the money to your original payment method, which usually takes 5 to 7 working days depending on your bank.